Nuclear medicine is now Deaf-Friendly

Last month Wiltshire and Dorset Deaf Association Trustees, George and Donna, along with WDDA Tutor Lynn, had the pleasure of delivering a bespoke deaf awareness and communication tactics training day for the nuclear medicine team at Poole Hospital.  Feedback from the staff who participated in the training course that was tailored to meet the needs of their specific department within the hospital and its patients has been fantastic with staff describing the day as “engaging, interactive and exceedingly interesting”.

The department’s enthusiasm and commitment to making Nuclear Medicine deaf friendly is something to be applauded.  George was invited to visit the department, only a week or so after the training day, to give feedback on the practical changes put in to place within the department to help make it more deaf friendly and was impressed to learn that staff had already had the opportunity to put their newly learnt skills in to practise.


“The trainers managed to make it relevant to our clinical work, so if you need to know sign-language for ‘radioactive injection’ just ask one of our team.  The learning from this day has already helped us communicate not only with our patients, but also with our colleagues and family members who are hard of hearing. We thoroughly recommend that other teams take the time to learn these skills.”  – Kat Dixon, Head of Nuclear Medicine.  


Would you like your staff to have a basic knowledge of sign language for meeting and greeting your customers, clients or service users?

WDDA offers bespoke BSL training packages for local organisations, businesses and workplaces.  Our Bite Sized Introduction to BSL Communication Skills course can be tailored for your specific needs and delivered at your workplace, ensuring good uptake and minimising pressure on valuable staff time and resources.  Upon completion of your training, you will be presented with a certificate to display so you can show the Deaf community and the community at large that you care.  Your organisation/business will also be listed as a Deaf Friendly business on our website with a link to your website.

Course Outline:
CIS Bite Sized Introduction to BSL Communication Skills

Workplace BSL Training Needs Questionnaire:
WDDA BSL in your workplace training needs assessment

Interested?  Simply complete and return our Workplace BSL Training Needs Questionnaire to  With this information we will be able to suggest a course of suitable content, duration and cost.



AFCB Match Day Support Services Assistant (BSL)

AFC Bournemouth are looking to recruit Match Day Support Services Assistants with a BSL Level 2 qualification (or equivalent) to help improve the match day experience for their d/Deaf and hard of hearing football fans.

WDDA is keen to support this initiative and are working closely with AFC Bournemouth to help make the club more inclusive.  On 15th September 2019 WDDA trustees George Raggett and Keith Simmons, along with a small group of football fans from the local d/Deaf and hard of hearing community, were invited to attend the Vitality Stadium to watch the AFC Bournemouth vs Everton match and given the opportunity to provide feedback on the overall experience of accessibility for Deaf people with diverse communication needs.  We are also looking to offer BSL and communication tactics training with an aim of equipping their match day team with simple tips and the confidence to maximise the success of their first encounter with a deaf or deafblind person.

You can download a Job Description here: AFCB Supporter Services Assistant JD (38 downloads)   If you think this role might be for you please contact


No Subtitles in Real Life

Please show your support for this inspirational team of young people, part of the NCS – National Citizen Service​: ‘No Subtitles in Real Life’ based in Weymouth, Dorset and sign their petition to make basic sign language a requirement in customer services.

To help raise awareness for people with hearing difficulties the team will be organising a march through Weymouth Town Centre, Dorset on 30 July 2019 where they will introduce members of the public to some basic British Sign Language.

Do you think sign language should become a basic requirement? If so, sign NOW!
Remember: There are no subtitles in real life.

Play the lottery, support WDDA!

BH Coastal Lottery is an exciting weekly lottery that raises money for good causes in Bournemouth.  All good causes supported by the lottery will benefit Bournemouth and its residents.

Play the lottery, support Bournemouth – it’s that simple!  To date, Wiltshire and Dorset Deaf Association has already received in the region of £100 thanks to the generosity of our supporters.

Tickets for the lottery cost just £1 per week.  Each ticket has a 1 in 50 chance to win a prize each week, with a top prize of £25,000!  That’s a better chance of winning than the National Lottery or the Health Lottery!

Each ticket will consist of 6 numbers and each number will be between 0 and 9.  There will be a draw every Saturday night when a 6 digit winning combination will be picked.  Prizes will be given to players with tickets that match the first or last 2-6 numbers from the winning combination.  Match all 6 and you win the JACKPOT!

To support Wiltshire and Dorset Deaf Association all you have to do is to join the BH Coastal Lottery using the WDDA BH Coastal Lottery page.  WDDA collect 50% of all ticket sales made.


Health Information Week 2019

If you want to find out more about Deaf awareness or are interested in learning BSL with us, pop in to Wareham Library this Thursday between 10am and 12pm.

As part of Health Information Week (1-7 July 2019) Wareham Library have invited us to come to the library and provide information about our services.

Wiltshire and Dorset Deaf Association will have an information point set up near the library entrance and WDDA Trustee and Tutor, George Raggett, will be available to speak to customers as they come in. #HIW2019

‘Family Fun Day’ brings BSL to Boscombe Chine Gardens!

Sunday 23 June 2019 saw WDDA tutors, trustees and supporters take our ‘Sign for Change’ campaign out in to the community as we hosted our second family fun day in Boscombe Chine Gardens.   The aim of the event was to help bring hearing and Deaf children and families together and to help breakdown some of the barriers to communication by introducing families to BSL and I think it’s safe to say that we did just that!  Our very own award winning Signature Sign Choir took centre stage performing a repertoire of songs, entertaining the crowds and engaging passers by and members of our Junior Sign Choir made a real impact with their first ever public performance.  We had face painting, arts and crafts, a bric a brac stall, a Teddy Tombola, a fabulously entertaining magic show performed by local magician Andy Walker and a whole lot of cake (thank you to those who kindly donated homemade cakes on the day).

We are currently fundraising to support our work teaching Deaf parents of young pupils to deliver to Deaf Awareness & Communication training to local Nursery and Primary Schools in Dorset.  Thanks to all who joined us on Sunday and kindly donated, helping us to raise £184.11  Our target is £5,000 – over the course of the past 12 months we have raised a whopping £2,976.26 with grants from AFCB Cherries Community Fund & South West Foundation,  donations from Asda Green Token Charity Scheme, BH Coastal Lottery and PayPal Giving Fund and through our own fundraising events and the generosity of our supporters.  THANK YOU!

Thank you to: Signature Sign Choir, WDDA Junior Sign Choir, Andy the Magician,  Kate from Rainbow Face Painting and Body Art, Bournemouth Deaf Club, Friends of Boscombe Chine Gardens and all the WDDA trustees, tutors and supporters for donating their time and energy to support the event and an extra special thank you to all the children and families who came together to make the event such a success.


Hard of Hearing Communication Card now available!

As well as our Deaf Communication Cards for Deaf BSL users we are pleased to announce the launch of our WDDA Hard of Hearing Cards.

These cards are available, free of charge, to those who have become deaf through illness or age.

Our Communication Cards offer a clear and concise list of prompts to help aid communication.

Please get in touch if you would like one. If you are an agency working with people who are hard of hearing and would be interested in holding a supply of cards to give to your service users please email

Launch of WDDA Deaf Communication Card

You asked, we delivered!  WDDA is pleased to introduce Deaf Communication Cards to help improve the experience of the 2000+ Deaf BSL users accessing services in Dorset.

The purpose of the wallet-sized cards is to help identify patients/service users immediately as deaf and that there is a need for communications support.  The card also includes details of local BSL interpreter services and a 24 hour contact number so that healthcare providers/service providers know how to book a BSL interpreter.

Now that we have the WDDA Deaf Communication Card we want to get them into the hands of every Deaf BSL user in Dorset!

deaf communication card


We are providing these cards free of charge to all Deaf BSL users so please just get in touch if you would like one.  If you are an agency working with Deaf BSL users and would be interested in holding a supply of cards to give to your service users please email

We are currently looking at distribution points – local Deaf Clubs, Audiology Departments, Libraries… We’d value your input on this.  Please comment below with your suggestions.


Coming soon – WDDA Hard of Hearing Communication Cards.


Opportunities to Teach for WDDA

Have you thought about a career in teaching?

Looking ahead to the academic year 2021/22 we are looking for positive people who can pass on their knowledge of BSL to the next generation of students.

Could you be a Tutor? Are you already a BSL Tutor?  Potential applicants will ideally have a Level 3 BSL qualification and a teaching or training qualification i.e PTLLS.  WDDA is able to provide financial support to applicants who demonstrate the necessary knowledge and deaf awareness to teach BSL but need a nationally recognised qualification for their career development.

We have courses at Level 1, 2 and 3 beginning in September and are looking to develop BSL Level 4 courses in the future. We are also looking to offer more courses across Dorset and Wiltshire to help meet growing demand.

To find out how Wiltshire & Dorset Deaf Association can support you to teach BSL please email Zoe at with a copy of your CV.


Your privacy matters

General Data Protection Regulation (GDPR) became law on the 25th May 2018.  It is the first major overhaul of data protection in the UK for 20 years.  The purpose is to give individuals more rights, to have more transparency and to ensure that any organisation that collects, handles or shares personal data does so with a clear and lawful purpose.
The Privacy and Electronic Communications Regulation (PECR) governs the use of electronic channels for communication such as Email.  It says that you cannot email people marketing messages without clear and freely given Consent.

What you need to know:
• You can trust Wiltshire and Dorset Deaf Association to store and use your data responsibly.

• Our Data Controller is George Raggett, who has day-to-day responsibility for data protection.  To find out more about our data protection policies and procedures please contact George via email at

• Wiltshire and Dorset Dead Association will only share your data, if necessary, with our awarding body, Signature who themselves are GDPR data compliant.  A copy of our written processor contract between WDDA and Signature is available on request.

• If you are embarking on your BSL learning journey with WDDA it is likely that we will need to communicate with you via email, telephone or text message about the date/s or the arrangements for your training.  WDDA may also contact you about other similar training opportunities and events in the future that we believe will be of interest to you.  If you would prefer us not to contact you via email with information about future training courses/events please just let us know.

You can read our full GDPR Privacy Notice here:   You might want to grab yourself a cuppa first though!