Bite sized Deaf Communications Workshop

Empowering Deaf people through Accessible Communication

Course Details: The aim of this Workshop is for you to develop knowledge and basic skills
to be able to communicate effectively and confidently with Deaf and Hard of Hearing people to ensure they can fully participate in your sphere of activity.

What is the Workshop about: The 3 hour session is designed to quickly develop some practical skills for effective communication between deaf and hearing people in your own work, educational, family or social environment. It will also help you to identify your potential to further develop skills in BSL, lip speaking or Deaf blind Manual Alphabet communications to gain accredited vocational qualifications.

What topics are covered in the workshop: The workshop provides an overview of the individual needs of the 11 million people in the UK who have any degree of hearing loss that can be a barrier to accessing information, thereby increasing anxiety and isolation in their community, family or workplace. You will discover, first-hand, the difficulties Deaf and Deaf blind people have in communicating in an environment that is largely focused on the spoken and written word. You will learn and use the tactics for clear lip speaking, block writing and basic BSL that will benefit all people you meet who have any degree of hearing loss. The variety of Assistive technology that can benefit Deaf and Hard of Hearing people is also covered.

What can be achieved: On completion you will be issued an individual certificate of achievement. In addition, Customer Facing groups and teams will receive a, “We are Deaf Friendly” certificate for public display. 

Assessment: There is continuous Tutor, peer and self assessment of your skills in using the whole range of communication tactics you have learned.

Progression: Learners can progress through other courses run by WDDA or other education providers in Deaf and Deaf Blind Awareness /Communication Tactics and Sign Language up to level 6.

Venue: Bournemouth Deaf Club

Duration: 3 hours

Entry Requirements: Open to anyone interested in improving communication with deaf individuals—Customer facing professionals, teachers, students, family members and friends.

No prior knowledge required

Date: TBC

Cost: £20

Booking for this event has now closed.

Celebrating Gwen Raggett MBE

We would like to share with you another celebration of the achievements of deaf and hard of hearing people in our local community and today we are featuring Gwen Raggett MBE. Now a spritely 96-year-old, great grandmother, Gwen has been hard of hearing all her life though perhaps only being diagnosed during her World War II service in the Women’s Land Army aged 19. At that time, she was a charge hand for a group of 100 girls from all over the UK, working and living together in Redenham House, Weyhill near Andover. She recalls that some of the girls thought her aloof and stuck up, probably, she now realises, through her not always hearing or responding appropriately to their conversation and the tendency like many deaf people to withdraw from group social interactions. Her astute mistress and mentor noticed her behaviour and correctly ascribed it to her hearing loss rather than indifference or snobbery. Remarkably Gwen had excelled at school, even winning a scholarship to Talbot Heath Girl’s Schools that regrettably her parents barred her from taking up, partly through being unable to afford the cost of her uniform but also through a belief that a young woman’s place is in the home as a housewife and mother rather than pursuing a short-lived career. Prior to her diagnosis and the issue of smaller transistorised body worn hearing aids on the NHS, Gwen had relied on her naturally acquired ability in lip reading to follow one to one conversation. She acquired her first hearing aid in her late 30’s at the same time her younger son, George was also diagnosed with a mild hearing loss as a result of the national screening program set up in the 1950’s to identify school children with a hearing loss and hence to provide technical aids and educational settings best suited to their needs. As with many parents of deaf children then and still today, she was tenacious in her efforts to ensure the best possible outcomes for him. Of course, she had her own experience of deafness and so, well understood the issues of living and learning with hearing loss and the pros and cons of body worn hearing aids. She used this knowledge to challenge the perceptions of both medical and educational experts who did not have this first-hand life experience. Looking back, she was an early champion of raising deaf awareness in these institutions.

An interest in family history research and with support from her daughter in law led to the revelation that there is a long history of hereditary hearing loss In her family beginning with her great, great grandmother, Elizabeth Court, born in Weymouth and who was herself described as “deaf from birth” in the 1871 census when she was 39 years old, as indeed were several of her children. Prior to the 1871 census this information was not routinely recorded. Many of Gwen’s close relatives, brothers, nephews, nieces, grand and great grandchildren also developed hearing loss, seemingly starting from about 7–8 years of age. Such hereditary hearing loss is relatively uncommon, when statistically, 9 out 10 deaf children are born to hearing parents with no family history of early onset of hearing loss. Her own family would no doubt provide an interesting genetic study for this condition. Since her Land Army days from 1943–1949, Gwen has continued to dedicate herself to the service of others in the Women’s Royal Voluntary Service, WRVS, (now homogenised to RVS) for over 55 years and with her work in Bournemouth Libraries Home Book service and further voluntary work with Stroke patients and their families. In 2004 Gwen received the MBE from her majesty the Queen for these services and only stopped when the Covid pandemic gave rise to local council policy of not allowing people aged over 65 to work in these voluntary capacities. Despite this, Gwen has kept herself busy corresponding with former colleagues and customers by letter, phone and occasional visits to drop off birthday and Christmas gifts. She has also been in demand to recount her personal testimony of her life in the Land Army for various projects and exhibitions to show case and record this important history for future generations. Her personal story has been included in a recently published book; “Remarkable Women of World War II” by Victoria Panton Bacon, The History Press (ISBN 978 0 7509 9996 0) Her illustrated story can also be found on the Women’s Land Army website. Gwen keeps herself up to date with the work of Wiltshire and Dorset Deaf Association that she has supported since it’s inception in 2007 and their signing choir, Significance, donating equipment and funding for social activities. She is one of many deaf and HOH people who have enriched the lives of their own families and countless others they have met in their life’s journey, ever cheerfully and uncomplainingly. All of them role models for all with any level of hearing loss that they too can contribute to their local communities and wider society when given the opportunity.

Gwen Raggett MBE

Deaf and Deaf Blind Awareness and Communcation (DAC1)

Qualification: DAC1 Certificate Awarded by Signature (CACDP)

Entry requirements: There is no prior knowledge or experience required.

The course is designed to give you knowledge and practical skills that will enable you to effectively communicate with all deaf people, using their own preferred language. You will also develop an understanding of how culture and environment, as well as individual need, informs these choices. The lead tutor is George Raggett, who himself is deaf.

Assessment: There are 2 formal assessments

  1. In your practical ability to identify the communication and environment needs of any deaf person and use of Clear Speech, BSL Finger Spelling, Block, DMA and the tactics for repairing breakdowns in spoken communication. (T101)
  2. A multiple-choice question paper to assesses your knowledge and understanding of Deaf Awareness. (K101)

Progression: The course content also compliments and provides important background information and skills for studying British Sign Language at any Level. Successful completion of both units will achieve the DAC1 award in Deaf Awareness and Communication, Level 1, the recognised standard for customer service and support staff.

Cost: £134 which includes Examination Fee payable to Signature (£66) with tea/coffee refreshments.

To register please click on the link below:

https://forms.gle/iZaohKratUvGr5EN7

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