WDDA PRIVACY NOTICE

Wiltshire and Dorset Deaf Association
GDPR Privacy Notice May 2018

Wiltshire and Dorset Deaf Association is committed to safeguarding the privacy of our website visitors, learners and supporters.

As a supporter of Wiltshire and Dorset Deaf Association, we may hold some information about you (your name, email address, and in some cases, your postal address and telephone number).  Wiltshire and Dorset Deaf Association does not hold any mailing lists or send out any regular newsletters or marketing emails.

This privacy notice sets out everything you could ever wish to know about how we collect, use and store this information.  But if you still have any pressing questions after reading this, please contact George Raggett at admin@wdda.co.uk

Your personal data – what is it?
“Personal data” is any information about a living individual which allows them to be identified from that data (for example a name, photographs, videos, email address, or address).  Identification can be directly using the data itself or by combining it with other information which helps to identify a living individual (e.g. a list of staff may contain personnel ID numbers rather than names but if you use a separate list of the ID numbers which give the corresponding names to identify the staff in the first list then the first list will also be treated as personal data).  The processing of personal data is governed by legislation relating to personal data which applies in the United Kingdom including the General Data Protection Regulation (the “GDPR) and other legislation relating to personal data and rights such as the Human Rights Act.

Who are we?
This Privacy Notice is provided to you by Wiltshire and Dorset Deaf Association which is the data controller for your data.

Data Controller –
George Raggett – Wiltshire and Dorset Deaf Association Trustee and Tutor

When you enquire about, or enrol on to, one of our BSL workshops or courses you give us sufficient information about you to enable us to process your enquiry.

We will process some or all of the following personal data where necessary to perform the tasks of the business:
This may include-
• Names, titles,
• Contact details such as telephone numbers, addresses, and email addresses;

WDDA never has access to your financial information when you make payments using bank transfer.  All sensitive financial information is held securely by the processing companies, and they never share this with us, or anyone else.

We will comply with data protection law.  This says that the personal data we hold about you must be:
• Used lawfully, fairly and in a transparent way.
• Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
• Relevant to the purposes we have told you about and limited only to those purposes.
• Accurate and kept up to date.
• Kept only as long as necessary for the purposes we have told you about.
• Kept and destroyed securely including ensuring that appropriate technical and security measures are in place to protect your personal data to protect personal data from loss, misuse, unauthorised access and disclosure.
• From 25th May 2018 we will get written permission from all customers to use photos on our website and social media.  We will not do this in retrospect.  Verbal consent was obtained at the time from all customers.

We use your personal data for some or all of the following purposes:
• To deliver services including to understand your needs to provide the services that you request and to understand what we can do for you and to inform you of other relevant services;
• To contact you by post, email, telephone or using social media (e.g., Facebook, Twitter, Instagram, WhatsApp);
• To maintain our own accounts and records;
• To send you communications which you have requested and that may be of interest to you.

What is the legal basis for processing your personal data?
Most of your personal data is processed for compliance with a legal obligation which includes the maintenance of our accounts.
We may process personal data if it is necessary for the performance of a contract with you, or to take steps to enter into a contract.
Sometimes the use of your personal data requires your consent.  We will first obtain your consent to that use.
If you have booked to attend a WDDA event, workshop or course, you can expect to hear from us using the contact information you’ve provided.

How long do we keep your personal data?
We will keep some records permanently if we are legally required to do so.  We may keep some other records for an extended period of time.  For example, it is currently best practice to keep financial records for a minimum period of 8 years to support HMRC audits or provide tax information.

In general, we will endeavour to keep data only for as long as we need it.  This means that we will delete it when it is no longer needed.

Your rights and your personal data
You have the following rights with respect to your personal data:
When exercising any of the rights listed below, in order to process your request, we may need to verify your identity for your security.  In such cases we will need you to respond with proof of your identity before you can exercise these rights.

1. The right to access personal data we hold on you
• At any point you can contact us to request the personal data we hold on you as well as why we have that personal data, who has access to the personal data and where we obtained the personal data from. Once we have received your request we will respond within one month.
• There are no fees or charges for the first request but additional requests for the same personal data or requests which are manifestly unfounded or excessive may be subject to an administrative fee.
2. The right to correct and update the personal data we hold on you
• If the data we hold on you is out of date, incomplete or incorrect, you can inform us and your data will be updated.
3. The right to have your personal data erased
• If you feel that we should no longer be using your personal data or that we are unlawfully using your personal data, you can request that we erase the personal data we hold.
• When we receive your request we will confirm whether the personal data has been deleted or the reason why it cannot be deleted (for example because we need it for to comply with a legal obligation).
4. The right to object to processing of your personal data or to restrict it to certain purposes only
• You have the right to request that we stop processing your personal data or ask us to restrict processing. Upon receiving the request we will contact you and let you know if we are able to comply or if we have a legal obligation to continue to process your data.
5. The right to data portability
• You have the right to request that we transfer some of your data to another controller. We will comply with your request, where it is feasible to do so, within one month of receiving your request.
6. The right to withdraw your consent to the processing at any time for any processing of data to which consent was obtained
• You can withdraw your consent easily by telephone, email, or by post (see Contact Details below).
7. The right to lodge a complaint with the Information Commissioner’s Office.
• You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Transfer of Data Abroad
Any personal data transferred to countries or territories outside the European Economic Area (“EEA”) will only be placed on systems complying with measures giving equivalent protection of personal rights either through international agreements or contracts approved by the European Union.  Our website is also accessible from overseas so on occasion some personal data (for example in a newsletter) may be accessed from overseas.

Further processing
If we wish to use your personal data for a new purpose, not covered by this Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.  Where and whenever necessary, we will seek your prior consent to the new processing.

Changes to this notice
We keep this Privacy Notice under regular review and we will place any updates on www.wdda.co.uk
This Notice was last updated in May 2018.

Contact Details
Please contact us if you have any questions about this Privacy Notice or the personal data we hold about you or to exercise all relevant rights, queries or complaints at:

The Data Controller, George Raggett at admin@wdda.co.uk

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